Refund policy

Right of withdrawal


You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.


In order to exercise your right of withdrawal, you must inform us (L3NZ Technology UG (haftungsbeschränkt), Represented by Drosdzol, Denis, located at Dillbrinkstraße 2, 45894 Gelsenkirchen, Email info@lenz-technology.com, Phone: +49 (0)209 60010060) by means of a clear declaration (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. For this purpose, you can use the enclosed model withdrawal form, which is, however, not mandatory. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.


Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back).

- To L3NZ Technology UG (haftungsbeschränkt), represented by Drosdzol, Denis, with registered office in Dillbrinkstraße 2, 45894 Gelsenkirchen, Email info@lenz-technology.com, Phone: +49 (0)209 60010060

- Herewith I/we (*) revoke the contract concluded by me/us (*) for the purchase of the following
goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of consumer(s) (only in case of paper communication)

- Date(s)

(*) Delete where not applicable.